Large Air Cushions are BLUE. Small Air Cushions are CORAL. Customers report being often surprised by how much the Air Cushions stretch, especially upon first inflation. Please notice the critical valve / zipper alignment in the inflation guide video linked here. This is required regardless of what pump is used. When you finish inflating, you should only have to close the zipper 2-3 inches. If you attempt to close the full length zipper against high pressure, it is likely to tear the fabric or stitching.

A spoon is the best tool for removing the plug. A suggestion with the hand pump is to not push all the way to the very end of range of the pump. Try to keep the pumping action in the 20-80% range of the pump’s total travel and it should not get stuck. When your arm needs a break, cover the back of the pump to prevent air leaking out while you catch a breather.

When you inflate too much, you won’t hurt the upholstery cover, and it will become so hard when you sit down it will feel uncomfortable. Watch the inflation video up above demonstrating inflating until the ball fully fills the upholstery and then testing it with body weight before inserting the plug. If you inflate too much and it becomes uncomfortable when you sit down, well, that’s pretty easy to let out some air. =)

This will depend on your body size and how you intend to use the chair. Both the large and small size Air Chairs are easily customizable for different heights. Simply inflate the chair more for a higher seat, and release air through the valve for a seat that’s lower to the floor.

• The large (65cm diameter) is a “task chair” intended for upright sitting at a standard height desk. Generally, we recommend the large size for people with a height of 5’1 and greater.

• The small (55cm diameter) is a “lounge chair” that sits at sofa height. It is excellent for exercises and stretches because it keeps you lower to ground with more stability nearby. We also recommend the small for “lounging” at a coffee table, or to rest your legs on while you’re sitting on a sofa/armchair. For desk work, we highly recommend the small size for children and adults under 5’1. Small children love the small size!

Both the small and large size will work well as a “fitball” you can stretch out on or use as a prop during strength exercises.

Yes! We’re happy to send you complimentary fabric samples (free shipping within the US). Just send an email to contact@venndesign.co with your shipping address and we’ll ship you the ones you’re interested in.

Yes, we ship internationally using Global Post, DHL, and USPS Priority Mail.

Your Venn Air Chair components are shipped together in a flat rectangular box that includes your air cushion, upholstery cover, air pump, and instructions. Click here to watch a video demonstrating setting up your new Air Chair for the first time.

At Venn, we’re especially waste conscious and have gone to great pains to size everything appropriately so we use every scrap of fabric and material possible. For instance, in the Sitting Cushions, we use Pendleton Wool trimmings from their mill ends as part of our stuffing and filler (otherwise a throw-away for them). And what scrap fabric we do produce is chopped up and recycled with our fabric suppliers.

Whenever possible, we source materials from suppliers who are as close as possible to our Dallas, TX, facility so we don’t waste needlessly on shipping large rolls of foam across the country. Efficient supply chain logistics and Made In America by skilled craftspeople and sewers means you get top quality and craftsmanship and you bolster local economies.

If your product(s) do not work out for you for any reason, we are happy to assist with a return. We accept returns on orders up to 30 days from the delivery date. To initiate a return, email us at contact@venndesign.co. You'll receive a FedEx pre-paid return shipping label via email you can print out and attach to the box your product(s) came in and deliver to your nearest FedEx location. When we receive the product(s) back, we will issue a refund within 5-7 business days. The cost of return shipping will be deducted from your refund. 

We accept returns for defective merchandise for 5 years.